Myth: New Car Dealers Must Service Vehicles Under Warranty
Although you may have answered “true,” the correct answer is “false.”
It’s the law that independent repair shops like TGK Automotive in Maplewood can provide the services to maintain your new car warranty. Consumers are protected by the Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.
According to the FTC, It’s illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. Routine maintenance often includes oil changes, tire rotations, belt replacement, fluid checks and flushes, new brake pads and inspections. It is also important to note that the Magnuson-Moss Warranty Act makes it illegal for companies to void your warranty or deny coverage under the warranty simply because you used an aftermarket or recycled part.
When using a non-dealer, independent aftermarket shop like TGK Automotive to maintain your vehicle under warranty, the council strongly recommends keeping records and receipts for all maintenance that is done to the vehicle and adhering to scheduled maintenance requirements. If a warranty claim arises, these records will provide proof that maintenance has been performed in accordance with the manufacturers’ recommendations and requirements.
TGK Automotive has shops in:
Maplewood – (651) 489-9455
1728 Rice St.
Maplewood, MN 55113
Hugo – (651) 407-3611
5241 130th St. N.
Hugo, MN 55038
Crystal – (763) 535- 1716
5337 Edgewood Ave. N
Crystal, MN 55428
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