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The staff was very easy to talk to, and they weren't condescending...important as I am a woman. The front office was immaculate and the garage bays were clean. Everything was explained clearly, prices were great. There were no surprises. TY TGK.
Response: Thanks Jackie for letting us know how we did. We work very hard to make sure we treat our female customers with respect and that we don\'t \"talk down\" to them. One of our co-founders is Alana Kaplan, and she insists that all of our shops are \"female-friendly.\"
This was my 1st time at TKG, I walked in and I was greeted by an very nice young man who has the Best smile and very friendly;. There store shop was so clean I was like wowed. They finished my oil change and gave me there suggestions on what might need fixing down the road. I thanked them and i left with their estimate. A few days later I received a call thanking me as a customer and I thought WOW, not other service garage ever did that. A few more days later I received a card in the mail and again thanking me for come in. They amazed me and I will tell other people about this place and I will return.
This was my second visit to TGK in Crystal. My first was a catalytic converter repair which they handled as cheaply as possible for me. I purchased the oil change 5 pack then. My second visit was my 1st oil change. At first I asked them to do a tire rotation but changed my mind. They did the rotation anyway free of charge. I\'m afraid I am a customer for life & will bring all my automotive work here. I have been looking for a shop just like this.
This is my third TGK location I have used for my vehicles. I called at noon to have my 09 VW Jetta front struts and springs replaced. They were up front on the price, great service and saved me over $600 from dealership pricing. No matter the location, you cannot go wrong with choosing TGK. Tim Meier, MPLS
My wife's Pilot had been making a rattling for some time that the Honda dealership could not diagnose, TGK in Maplewood diagnosed and repaired the problem all while getting me out the door for under $60! That's the best $60 I've spent in a long time! Chris and Ken are great guys to deal with. I will definitely be coming back!